how to check a crypto transaction on block explorer

How to Check a Crypto Transaction on a Block Explorer

A block explorer lets you see whether a crypto transaction was sent, is still pending, failed or has confirmed on the blockchain. It's free and needs no account. The two things that trip beginners up are using the wrong explorer for the network, and reading 'success' on the explorer as proof that an exchange has credited the deposit.

Check the transaction on the right explorer before you contact support.

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Quick answer

Open the block explorer for the network the transaction used, paste the transaction hash into the search box, and check the status, confirmations, sending and receiving addresses, token, amount and fee.

Pick the explorer for the network

Each blockchain has its own explorers, and a hash from one network won't show up on another.

  • Bitcoin: mempool.space or Blockchair.
  • Ethereum: Etherscan.
  • BNB Smart Chain: BscScan.
  • TRON: Tronscan.
  • Solana: Solscan or the Solana Explorer.
  • Litecoin and Dogecoin: Blockchair, or a network-specific explorer.

What an explorer shows

An explorer shows public data about the transaction: its hash, the sender, the receiver, the token, the amount, the fee, the block it's in and how many confirmations it has. It never shows names, account balances on an exchange or anything about a platform's internal records.

What to look at first

Read these in order.

  • Status: success, pending or failed.
  • Confirmations.
  • From address.
  • To address: does it match the address you meant to use?
  • Token or coin.
  • Amount.
  • Timestamp.

Token transfers sit in a separate tab

On Ethereum, BSC and similar networks, a token transfer such as USDT shows the coin amount as zero and lists the token movement under a 'token transfers' section. Seeing '0 ETH' on a USDT transfer is normal. Check the token section for the real amount and the token contract.

Pending and failed mean different things

Pending means the transaction is waiting to be included in a block, often because the fee was low or the network is busy. Failed means it was included but didn't execute, and on Ethereum-style networks the fee is usually still charged. A failed transaction didn't move your tokens, so there's nothing to 'unlock'.

A confirmed transaction isn't always a credited deposit

An exchange may need more confirmations than the explorer shows, a memo or tag, a deposit above its minimum or a manual review before it credits you. If the explorer shows success to the right address and the exchange hasn't credited it, that's a question for the exchange, with the hash in hand.

No hash, nothing to check

If your withdrawal history shows no hash, the transaction hasn't been broadcast yet, or it was internal. FaucetPay, for example, shows a TXID only once an external withdrawal is processed, and on October 31, 2026 its Normal withdrawals ran every 4 hours. Until then, an explorer search will find nothing, and that's expected.

When support asks for proof

The transaction hash is usually the best proof to give support for a missing deposit, withdrawal or faucet payout. Send it with the network, coin, amount and destination address. Never send your seed phrase or private key.

Decision rule

Before contacting support, check the transaction on the right explorer and save the hash. If there's no hash yet, ask the sender why it hasn't been broadcast.

Scam-aware reminder

Be careful with websites that promise unrealistic rewards, ask for deposits before withdrawal, or require suspicious wallet connections. Small reward sites should never need your seed phrase.

FAQ

What is a block explorer?

A free public website for viewing blockchain transactions and addresses.

What do I paste into an explorer?

Usually the transaction hash. You can also search a wallet address or a token contract address.

Why does the network matter?

A transaction only exists on the network it was sent on, so you have to search that network's explorer.

Why does my USDT transfer show 0 ETH?

Token transfers move the token, not ETH. Look in the token transfers section for the USDT amount.

Can an explorer prove my exchange credited the deposit?

No. It proves the blockchain transaction. The exchange controls crediting your account.

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